Medical travel platform

Care, booked abroad.

A medical-travel booking platform that takes a patient from a procedure and a country to a verified clinic, a free quotation and a confirmed trip — the whole journey in one place.

Medical travelBooking platformHealth tourism
EverGO product screen

Sector

  • Medical travel
  • Health tourism

Audiences

  • Patients
  • Clinics

What we did

  • UX + UI design
  • Web platform
  • Booking funnel

Trust

  • JCI
  • ISO
  • Verified clinics
The premise

What is EverGO?

Patients travel abroad for treatment because it is better or more affordable, but arranging it means forums, cold emails and guesswork. EverGO gives that journey the shape of a booking site.

An Airbnb-shaped funnel for treatment abroad

An Airbnb-shaped funnel for treatment abroad

A patient browses by procedure and country, compares verified clinics on accreditation and price, gets a free quotation, confirms suitability with a pre-medical assessment, and books the trip — with the clinic as the host.

Browse by procedure and countryCare is organised by specialty — orthopedics, dental, cardiology, aesthetic, cancer, reproductive and more — and by destination, with a map view of clinics.
Verified, accredited clinicsClinics are vetted and show their accreditations — JCI, CQC, ISO, NCQA — so a patient chooses on evidence, not a forum post.
Built for crossing bordersProvider language filters — English, Chinese, Japanese, Russian, Arabic and more — and a care assistant add-on make treating abroad feel supported.
The constraints

Why is booking treatment abroad so daunting?

Medical travel asks a patient to trust a clinic they cannot visit, in a country they may not know, for a procedure that matters. Every one of those unknowns has to be turned into something they can check.

You cannot see what is out thereTrust is hard to verifyThe price arrives late
Booking treatment abroadForums & emailOn EverGO
Finding a clinicForums and cold emailsSearch by procedure, country and accreditation
Trusting qualityTake the clinic's wordVerified clinics with JCI, CQC, ISO and NCQA badges
Getting a priceWeeks of back-and-forthA free, no-obligation quotation
Confirming suitabilityUnclear until you arriveA pre-medical assessment before booking
Support on the groundYou are on your ownAn optional care assistant on the booking
Inside the platform

What does the booking funnel look like?

From a country to a confirmed reservation, the patient moves through a handful of clear, trust-building screens.

Start with a destination

A patient explores a city like Bangkok, sees how many clinics are available, and filters by price, language and accreditation.

EverGO destination browse for a city with clinic filters

Or start with the treatment

Care is organised into a procedure taxonomy — general, cosmetic and restorative dentistry, orthopedics, cardiology and more — so a patient can start from what they need.

EverGO procedure mega-menu with dentistry and specialties

See clinics on the map

The map view plots clinics across a city with their price pins, so location and cost are read at a glance.

EverGO map view of clinics across a city with price pins

Confirm suitability first

A pre-medical assessment is completed before booking, so the clinic can confirm the patient is a fit for the procedure.

EverGO pre-medical assessment form

Get a free quotation

A no-obligation quotation gives the patient the cost up front, rather than after weeks of email.

EverGO free quotation request form

Confirm the whole trip

The booking details page carries check-in, the clinic address, what the price includes and excludes, billing and a receipt — the trip in one view.

EverGO booking details and confirmation page
In conversation

How does booking treatment abroad actually work?

The product carries a patient from a nervous first question to a confirmed trip through in-platform messaging. This is the shape of that conversation.

Enquiry started · Dental implants · Bangkok
PatientI'm looking at dental implants in Bangkok. How do I know the clinics are actually safe?
Care coordinatorEvery clinic on EverGO is verified and shows its accreditations — JCI, ISO and more. I can filter to only accredited clinics for you.
PatientPlease do. And can I see a price before I commit to anything?
Care coordinatorYes — a free quotation, no obligation. I'll also send a short pre-medical assessment so the clinic can confirm you're suitable first.
Free quotation sent · Pre-medical assessment requested
PatientAssessment submitted. What exactly does the price cover?
Care coordinatorThe booking details page lays out check-in, the clinic address, what's included and what's excluded — like the initial consultation. Nothing hidden.
PatientReassuring. Can someone help me while I'm actually there?
Care coordinatorYou can add a care assistant to the booking. Once you confirm, I'll lock the reservation and your receipt and trip appear in your account.
Booking confirmed · Care assistant added · Receipt issued

The transcript illustrates the platform's guided booking; it is a representative conversation, not a real patient's record.

Transferable

What does a medical-travel platform have to earn?

Booking a holiday online is easy; booking surgery abroad is not. Five things decide whether a patient trusts the platform enough to travel.

  1. Show accreditation, not adjectives. JCI, ISO and CQC badges on every clinic let a patient judge quality on evidence instead of marketing.
  2. Price before commitment. A free, no-obligation quotation up front stops a patient committing emotionally before they know the cost.
  3. Qualify before you book. A pre-medical assessment protects both sides — the patient from a wasted trip, the clinic from an unsuitable case.
  4. Make the border invisible. Language filters, a care assistant and a clear itinerary turn a foreign country into a supported journey.
  5. One place, end to end. Discovery, quote, assessment, booking and receipt in a single funnel is what separates a platform from a directory.
FAQ

Building a medical-travel platform

What operators ask us first about a platform like EverGO.

Ask us yours
How long does it take to build a medical-travel booking platform?

A first working version usually takes ten to sixteen weeks, because it is a two-sided marketplace with a trust problem on top: verified providers, accreditation, quotations and a booking funnel all have to hold together. What moves the date most is how much of the quote and assessment flow is automated versus coordinated by hand. We phase it so patients can browse and request quotes before every provider tool exists.

How much does a health-tourism platform cost?

It depends on scope, and any figure quoted before the funnel is understood is a guess. The biggest cost drivers are whether payments and provider onboarding are in the first release, how rich the search and map are, and how much of the coordination is automated. Shanti Infosoft scopes it on a short call and returns a fixed quote within 48 hours.

How does the platform build trust for surgery abroad?

Trust is layered: every clinic is verified and shows its accreditations — JCI, CQC, ISO, NCQA — a free quotation removes price surprises, and a pre-medical assessment confirms suitability before any booking. The booking details page then spells out exactly what is and is not included.

Can a patient get help while travelling?

Yes. A care assistant can be added to the booking, and provider-language filters let a patient choose clinics that operate in their language. The booking details page carries the full itinerary — check-in, address and inclusions — so nothing about the trip is left ambiguous.

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