Rabbit Hole

Rabbit Hole is a platform for cake and decorative item delivery with web and mobile apps.

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INDUSTRY

Bakery

PROJECT LENGTH

6 Months

Services

UI/UX Design

Web & App Development

Main tech stack

Flutter

React

Node JS

Next JS

About Project

The Rabbit Hole project aims to develop a platform for cake and decorative item delivery, featuring a website and mobile app for customers and drivers. It includes a super admin panel for managing operations, a wallet system for transactions, and real-time tracking. The platform supports multi-language functionality and efficient delivery management.

Features

Customer Functionality

  • Simple registration via email or phone number with OTP verification.
  • Users can update personal details and profile pictures.
  • Users can browse through categories, recommended items, and best sellers.
  • Features include cart management, checkout, payment integration, and order tracking.
  • Customers have a digital wallet for transactions and refunds.
  • Users can save products and manage special occasions.
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Driver Functionality

  • Enables drivers to log in, view orders, and track delivery routes.
  • Drivers can view their earnings based on completed deliveries.

Admin Functionality

  • Comprehensive control over customer management, order status, and product listing.
  • Admin can define delivery zones and manage time slots.
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Rabbit Hole offers key features for customers, drivers, and admins. Customers can sign up, manage profiles, explore products, track orders, and use a wallet system. Drivers can log in, view orders, track routes, and view earnings. Admins have control over customer management, order statuses, product listings, and zone management.

Goals & Challenges

Goals

The Rabbit Hole project aims to enhance user engagement with a user-friendly interface and efficient order processing. It focuses on operational efficiency by streamlining the delivery process for drivers and simplifying management for admins. With multi-language support in English and Arabic, it caters to a diverse audience. The platform also integrates a wallet system and payment gateways for seamless financial transactions.

Challenges

Technical Integration

Ensuring smooth integration of third-party APIs for payment processing and real-time tracking.


Multi-User Management

Balancing the functionalities and access levels for customers, drivers, and admins.


Scalability

Designing the platform to handle increased user load and expanded service offerings in the future.


Cultural Adaptation

Creating a platform that resonates with both English-speaking and Arabic-speaking users while maintaining usability.


Complex Logics

The platform consists of complex logics for driver assignment as the driver current location, vendor store address and customer address can be in different zones and also the driver has different vehicle type. Here proximity plays an important role in finding the right driver to auto assign the order.

Process

Our process ensures the seamless development of user-centric solutions by combining strategy, design, and cutting-edge technology. From understanding client needs to delivering a fully functional product, we prioritize efficiency, collaboration, and quality.

Visual Design

The visual design of Rabbit Hole should feature a modern, clean, and intuitive interface with a balanced color palette conveying warmth and reliability. Clear typography enhances accessibility, while a simple layout ensures easy navigation between features like order management and delivery tracking. Minimalistic, easy-to-understand icons and responsive design ensure a seamless experience across devices.

Minimalistic Iconography

Rabbit Hole’s minimalistic iconography should feature simple, clear symbols for key actions like order management, delivery tracking, and user profiles. Icons should be intuitive and consistent, ensuring easy recognition and a streamlined user experience across the platform.